Your child's learning journey

The News feed

When you log in to the app, the first page you land on is your News feed. Here you will see:

• Status updates about your child, during their session
• Posts from your child's setting to all parents, or groups of parents, such as all the parents in your child's room,
• Photos and observations about your child, that only you can see.
• Receive your invoice (again, only you can see this)

The News feed is essentially your child's setting's virtual notice board, so they can choose to use it in their own way.

Interacting with posts 

You can 'like' the post with the heart icon, or 'comment' with text and photos.

Receiving a report of an accident or incident involving your child 

As a parent or carer, receiving a report of an accident or incident involving your child can be very concerning, so Famly aims to make these reports as clear and detailed as possible. Knowing exactly what happened and how, can take away some of the anxiety you may feel.

When a member of staff logs an accident or incident involving your child, you will receive a notification.

Accident or incident reports

On opening the report, you will be able to see

• The nature of the incident or accident (what happened)
• The location it took place (where in the setting)
• Whether any first aid was necessary and by whom it was administered
• Who else was present when the accident or incident happened
• Any other relevant details
• A body map with a dot to show the exact location of any injury ( on accident forms only)

You are required to click on 'Acknowledge Accident/Incident' to let the nursery know that you have seen it. These reports will be stored under the Reports tab of your child's profile.

The Reports tab on your child's profile

The Reports tab of your child's profile is where you can view all of their past accident or incident reports, starting with the most recent first.

Report your child's absence

As a parent you can easily report your child as 'sick' or on 'Holiday' in Famly. To report your child's absence:

• Log in to Famly
• Click on your child's profile, in the menu to the left
• Click ‘Report Sick’, 'Absent', or 'Holiday' on the 'Activity' tab
• A pop-up window opens for you to fill in the required information (as below)
• When you have filled in the requested fields, finish by pressing ‘Confirm’
  
  See your child's daily activity in activity feed

The app enables the setting to update your child's daily activities such as sign in and out times, nappy changes, sleep times, and meals. You can find all of this information on your child's activity feed, on their profile, and you can also choose to receive notifications about these events too.

Add or edit your child's information in about your child

The app enables the setting to store information about the children in order to provide the best possible care. They may ask you as a parent to help populate this information. 

Permissions

Your child's setting will ask your permission for various things through the app.

Add Contacts to your child's profile

If you are assigned a Parent login, you can add additional contacts to your child's profile, assign who can pick up your child, and send logins to invite those contacts to the app.

The Journey tab in your child's profile

This enables you to access your child's learning Journey and where you can also write an observation.

Send a message to your child's setting

You can send messages directly to your child's setting through the app. This can either be a private message to the management in the Pre-School, or to all the staff in the Pre-School.

View your invoicing and account history

If you have been assigned as a Bill Payer or an Invoice Recipient, you will have access to the Balance tab when you log in to the app. 

Edit your Notification settings

As a parent you can control your own settings.